Statement Of Billing Rights

(Fair Credit Billing - Short Form)

In Case Of Errors On Your Billing Account
Send your inquiry in writing so that the credit union receives it within 60 days after the open-end loan statement was mailed or otherwise delivered to you. Your written inquiry must include:
  1. Your name and account number.
  2. Description of the error and why (to the extent you can explain) you believe it is an error.
  3. The dollar amount of the suspected error.

You remain obligated to pay the amount on your statement not in dispute during the time the credit union is resolving the dispute. During that same time the credit union may not take any action to collect disputed amounts or report disputed amounts as delinquent.

This is a summary of your rights, a full statement of yours rights and the credit union's responsibilities under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing (statement) error notice.