Mobile Banking APP
Just want to update you on the FIS Visa/Debit card fiasco that we have been dealing with...So some of you may notices adjustments being made to your account for either purchases they dinged you for too many times, or credit they gave you too many times. PLEASE PLEASE look over your account (esp from Jan 15 to Feb 10) and make sure all your purchases and credits are accounted for. Please contact the CU if you notice any discrepancies. So sorry for the inconvenience this has caused.
Important Announcement about Shared Branching!
Anyone who uses shared branching is going to be required to scan the QR code and follow the directions and receive a code BEFORE they get up to the teller line. This is now a requirement at ALL shared branching locations to help with all the fraud that has been happening. It's called IDCheck and it helps protect members by authenticating their identity via their smart devices when accessing their account at a shared branch. IDCheck asks members to share a photo of their ID and a selfie. It then uses advanced graph-defined logic, artificial intelligence and biometric data to verify the ID and the member in real time. Members then get a one-time passcode to share with a teller and confirm their identity. Alternatively, the member may pre-authenticate their identification before going into a branch to transact. They may also save their validation for future visits, further enhancing a streamlined experience.
